Contact information

TowelNest is committed to providing customers with accessible support regarding products, purchases, shipping, returns, refunds, and other store-related matters.

Store Information

Store Name: TowelNest
Website: towelnest.rest
Established: 2022

Customer Support

Email: support@towelnest.rest
Phone: (403) 540-0977

Business / Mailing Address

TowelNest
1635 Willow Cres
Kelowna, BC V1Y 4K4
Canada

Order Support

For questions regarding an existing order, please include your order number and the email address associated with your purchase when contacting us.

This helps us locate the relevant order and respond more efficiently.

Returns & Refunds

For return or refund requests, contact:

support@towelnest.rest

Eligible products may be returned within 30 days of delivery in accordance with our Return & Refund Policy.

Please contact us before mailing any return so we can provide the appropriate instructions.

Shipping Questions

TowelNest provides free worldwide shipping, with a standard estimated delivery timeframe of 7–10 days.

If you have questions about your shipment, please provide your order number when contacting customer support.

General Inquiries

For questions regarding products, website information, policies, or other general matters, please contact us by email or phone using the information above.